Program Coordinator 2 - Outreach
About the job
- Applicants must have at least three years of full-time or equivalent part-time professional, administrative, or managerial experience in business administration, business management, or public administration, with major duties involving program management, program administration, program coordination, program planning, or program analysis, or an equivalent combination of experience and education.
- A Bachelor's degree with a major in business administration, business management, or public administration may substitute for up to two years of required experience.
- A graduate degree with a major in business administration, business management, or public administration may substitute for the required experience.
- A Bachelor's or higher degree with a major other than business administration, business management, or public administration may substitute for up to one year of required experience.
- Candidates must have an appropriate telework work environment, including connectivity and access to resources needed to perform duties remotely.
- Candidates must be able to work effectively under remote supervision and in an isolated setting, and use identified tools to perform duties remotely.
- Candidates must be available to travel to their designated work location with as little notice as the same workday in exigent circumstances.
- Coordinate and monitor child support outreach campaigns and activities to ensure efficient, effective operations and compliance with established standards.
- Confer with the Outreach Lead, CSS management staff, and other agency personnel to assess outreach activities; determine requirements, resources, and materials; and develop evaluation criteria and standards.
- Contribute to designing and developing metrics and materials to evaluate outreach progress and effectiveness, recommend changes, and assist in developing and implementing program-monitoring or evaluation standards.
- Collaborate with the Outreach Lead to analyze data on outreach campaigns, events, and activities; assess progress and effectiveness; recommend changes in approach, procedures, and guidelines; and devise ways to accomplish outreach objectives.
- Provide resources, materials, and training to CSS outreach staff and volunteers to support campaigns and events.
- Develop and implement procedures and guidelines to accomplish outreach program objectives and goals.
- Assist and guide CSS staff and respond to inquiries about CSS outreach activities.
- Develop and maintain relationships with private, local, state, and federal agencies and others to communicate CSS messaging, obtain information, determine collaboration approaches, and resolve problems.
- Develop and maintain reports on the status and effectiveness of outreach activities.
- Support social media use and distribution of non-electronic notices and materials.
- Work with the Outreach Lead to identify creative messaging to advertise program benefits to potential customers.
- Work with the Outreach Lead and DOR Publishing to place targeted advertisements across designated social platforms and develop monthly content across platforms.
- Participate in developing and implementing communication strategies that deliver concise information to DOR/CSS customers.
- Assist in developing graphics, illustrations, and other creative materials, including videos, infographics, posters, and presentations.
- Provide input and feedback on marketing and rebranding the DOR/CSS program and ongoing communication and outreach strategies.
- Attend meetings and conferences, maintain records, and prepare reports.
- Travel to offices, centralized locations, and outreach events throughout Massachusetts.
Department of Revenue/Child Support Services Division
Agency Overview
The Department of Revenue's core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by partnering with parents and caregivers, and to assist Massachusetts cities and towns in sound and efficient fiscal management.
Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused and transparent.
Division Overview
The mission of DOR's Child Support Services Division is to enhance the well-being of children by partnering with parents and caregivers to meet the financial needs of the family. Effective child support services are an essential part of the larger effort by the Commonwealth and the federal government to promote families’ economic self-sufficiency.
DOR/CSS’s core functions are to establish parentage, and establish, enforce and modify child support and health insurance orders. Much of our success depends on collaborations with a wide variety of state agencies and private entities.
Outreach Vision
The child support program, in Massachusetts and across the country, has evolved over many years from a program focused on welfare cost recovery and strong enforcement to a more family-centered program that offers support to both parents to ensure the whole family has the financial support they need. As the child support program evolves into a more family-centered program, outreach and engagement are critical. The child support program plays an important role in supporting families in achieving and maintaining financial stability and economic mobility. It is vitally important that families who can benefit from our services know about our services and the benefits that child support can provide to their family. It is also important that the program supports parents in meeting their obligations. All too often, barriers prevent families from accessing child support services or satisfying child support obligations. By increasing outreach and engagement the program can remove some of those barriers. DOR/CSS has created a Five-Year Outreach Strategy to establish a long-term plan to move the program to a purposeful outreach model that is sustainable and scalable. A key part of DOR/CSS’s outreach will focus on rebranding/reimaging and marketing our services with a focus on positive messaging that highlights the benefits of our program. The implementation of DOR/CSS’s Outreach Strategy is a major priority for the agency this current fiscal year.
Child Support Services Division
Program Coordinator II
Outreach Coordinator
CSS Headquarters – Boston Location
Position Description
The Massachusetts Department of Revenue’s Child Support Services Division is seeking a Program Coordinator II to participate in the Division’s Outreach Team and assist the Outreach Lead with outreach activities in its Headquarters office located in Boston. The position is included in DOR/CSS’s hybrid work model as described in the following paragraph.
DOR/CSS utilizes a hybrid work model where employees work both in-office and remotely, depending on operational needs. Candidates must ensure they have the appropriate work environment for telework, including but not limited to, connectivity, and resource access to conduct their job duties while remote. Candidates will be required to travel to offices and other centralized locations as well as outreach events throughout the state. Candidates must be able to be supervised remotely and must be able to work effectively in an isolated setting. Candidates must be organized, highly disciplined, conscientious, motivated, and committed to utilizing identified tools for successfully performing in a remote setting. Candidates must be available to travel to their officially designated work location with as little notice as the same workday should an exigent circumstance arise.
The Program Coordinator II will work closely with the Outreach Lead to coordinate the implementation of our Outreach Strategy and actively participate in the agency’s outreach activities. The Program Coordinator II will conduct project management activities, effectively communicate details of the implementation to the Outreach Lead, management, staff and external stakeholders, provide input into decision-making regarding marketing DOR/CSS services and develop written materials as needed. The Program Coordinator II will collaborate closely with other CSS teams and build relationships with our key stakeholders.
Under the direction of the Office of the DOR/CSS Deputy Commissioner and the Outreach Lead, core responsibilities include\:
·Coordinate and monitor CSS outreach campaigns and activities to ensure efficient and effective operations and compliance with established standards.
·Confer with the Outreach Lead and CSS management staff and other agency personnel to assess outreach activities, determine outreach requirements and resources and materials needed and develop criteria and standards for evaluation of outreach activities.
·Contributes to the design and development of metrics and other materials needed to evaluate outreach activities in order to determine progress and effectiveness and to make recommendations concerning changes as needed. Assist in the development and implementation of standards to be used in program monitoring and/or evaluation.
·Collaborate with the Outreach Lead to analyze data concerning outreach campaigns, events and other outreach activities to determine progress and effectiveness, to make recommendations for changes in approach, procedures, guidelines, etc. and to devise methods of accomplishing outreach objectives.
·Provide resources, materials and training to CSS outreach staff and volunteers to support CSS’s outreach campaigns and events.
·Develop and implement procedures and guidelines to accomplish outreach program objectives and goals.
·Provide assistance and guidance to CSS staff and respond to inquiries concerning CSS outreach activities.
·Develop and maintain relationships with various private, local, state and federal agencies and others to communicate CSS messaging, obtain key information, determine approaches to collaboration and/or to resolve problems.
·Develop and maintain reports on status and effectiveness of outreach activities.
·Support use of social media and distribution of non-electronic notices and materials.
·Works with the Outreach Lead to identify creative messaging to advertise benefits to potential customers.
·Collaborate with the Outreach Lead in working with DOR Publishing to place targeted ads across designated social platforms and build out monthly content across all platforms.
·Participate in the development and implementation of communication strategies to deliver concise information to DOR/CSS customers.
·Assist in developing graphics, illustrations, and other creative materials including videos, infographics, posters, presentations, etc.
·Provide input and feedback on marketing and rebranding the DOR/CSS program and ongoing communication and outreach strategies.
·Performs related duties such as attending meetings and conferences, maintaining records, and preparing reports.
Department of Revenue/Child Support Services Division
Agency Overview
The Department of Revenue's core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by partnering with parents and caregivers, and to assist Massachusetts cities and towns in sound and efficient fiscal management.
Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused and transparent.
Division Overview
The mission of DOR's Child Support Services Division is to enhance the well-being of children by partnering with parents and caregivers to meet the financial needs of the family. Effective child support services are an essential part of the larger effort by the Commonwealth and the federal government to promote families’ economic self-sufficiency.
DOR/CSS’s core functions are to establish parentage, and establish, enforce and modify child support and health insurance orders. Much of our success depends on collaborations with a wide variety of state agencies and private entities.
Outreach Vision
The child support program, in Massachusetts and across the country, has evolved over many years from a program focused on welfare cost recovery and strong enforcement to a more family-centered program that offers support to both parents to ensure the whole family has the financial support they need. As the child support program evolves into a more family-centered program, outreach and engagement are critical. The child support program plays an important role in supporting families in achieving and maintaining financial stability and economic mobility. It is vitally important that families who can benefit from our services know about our services and the benefits that child support can provide to their family. It is also important that the program supports parents in meeting their obligations. All too often, barriers prevent families from accessing child support services or satisfying child support obligations. By increasing outreach and engagement the program can remove some of those barriers. DOR/CSS has created a Five-Year Outreach Strategy to establish a long-term plan to move the program to a purposeful outreach model that is sustainable and scalable. A key part of DOR/CSS’s outreach will focus on rebranding/reimaging and marketing our services with a focus on positive messaging that highlights the benefits of our program. The implementation of DOR/CSS’s Outreach Strategy is a major priority for the agency this current fiscal year.
Child Support Services Division
Program Coordinator II
Outreach Coordinator
CSS Headquarters – Boston Location
Position Description
The Massachusetts Department of Revenue’s Child Support Services Division is seeking a Program Coordinator II to participate in the Division’s Outreach Team and assist the Outreach Lead with outreach activities in its Headquarters office located in Boston. The position is included in DOR/CSS’s hybrid work model as described in the following paragraph.
DOR/CSS utilizes a hybrid work model where employees work both in-office and remotely, depending on operational needs. Candidates must ensure they have the appropriate work environment for telework, including but not limited to, connectivity, and resource access to conduct their job duties while remote. Candidates will be required to travel to offices and other centralized locations as well as outreach events throughout the state. Candidates must be able to be supervised remotely and must be able to work effectively in an isolated setting. Candidates must be organized, highly disciplined, conscientious, motivated, and committed to utilizing identified tools for successfully performing in a remote setting. Candidates must be available to travel to their officially designated work location with as little notice as the same workday should an exigent circumstance arise.
The Program Coordinator II will work closely with the Outreach Lead to coordinate the implementation of our Outreach Strategy and actively participate in the agency’s outreach activities. The Program Coordinator II will conduct project management activities, effectively communicate details of the implementation to the Outreach Lead, management, staff and external stakeholders, provide input into decision-making regarding marketing DOR/CSS services and develop written materials as needed. The Program Coordinator II will collaborate closely with other CSS teams and build relationships with our key stakeholders.
Under the direction of the Office of the DOR/CSS Deputy Commissioner and the Outreach Lead, core responsibilities include\:
·Coordinate and monitor CSS outreach campaigns and activities to ensure efficient and effective operations and compliance with established standards.
·Confer with the Outreach Lead and CSS management staff and other agency personnel to assess outreach activities, determine outreach requirements and resources and materials needed and develop criteria and standards for evaluation of outreach activities.
·Contributes to the design and development of metrics and other materials needed to evaluate outreach activities in order to determine progress and effectiveness and to make recommendations concerning changes as needed. Assist in the development and implementation of standards to be used in program monitoring and/or evaluation.
·Collaborate with the Outreach Lead to analyze data concerning outreach campaigns, events and other outreach activities to determine progress and effectiveness, to make recommendations for changes in approach, procedures, guidelines, etc. and to devise methods of accomplishing outreach objectives.
·Provide resources, materials and training to CSS outreach staff and volunteers to support CSS’s outreach campaigns and events.
·Develop and implement procedures and guidelines to accomplish outreach program objectives and goals.
·Provide assistance and guidance to CSS staff and respond to inquiries concerning CSS outreach activities.
·Develop and maintain relationships with various private, local, state and federal agencies and others to communicate CSS messaging, obtain key information, determine approaches to collaboration and/or to resolve problems.
·Develop and maintain reports on status and effectiveness of outreach activities.
·Support use of social media and distribution of non-electronic notices and materials.
·Works with the Outreach Lead to identify creative messaging to advertise benefits to potential customers.
·Collaborate with the Outreach Lead in working with DOR Publishing to place targeted ads across designated social platforms and build out monthly content across all platforms.
·Participate in the development and implementation of communication strategies to deliver concise information to DOR/CSS customers.
·Assist in developing graphics, illustrations, and other creative materials including videos, infographics, posters, presentations, etc.
·Provide input and feedback on marketing and rebranding the DOR/CSS program and ongoing communication and outreach strategies.
·Performs related duties such as attending meetings and conferences, maintaining records, and preparing reports.
MINIMUM ENTRANCE REQUIREMENTS\: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions\:
I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*
II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*
III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics?Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
MINIMUM ENTRANCE REQUIREMENTS\: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions\:
I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*
II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*
III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics?Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
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About the company
The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. Government services are organized through agencies; residents interact with programs by applying for benefits, renewing licenses, or accessing records, and services are delivered via offices, websites, and call centers. It differs from private firms because it uses public funds to serve all residents and is guided by public policy and transparency rather than profits. Its goal is to improve residents’ lives by delivering reliable services and implementing public actions that respond to people’s needs.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Boston, Massachusetts
Founded
1788
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Simplify's Take
What believers are saying
- July 2026 Sagamore Bridge renderings advance a visible $2.1 billion megaproject.
- June 2026 Quantum Systems Laboratory adds $25 million state backing and regional research talent attraction.
- FY2026 transportation funding boosts MassDOT to $670.1 million, supporting project delivery hiring and capital work.
What critics are saying
- Governor Healey’s May 2025 executive hiring freeze still restricts Executive Branch staffing in 2026.
- The FY2026 budget delays $125 million earmarks, signaling tighter cash management and slower execution.
- Federal grant litigation and funding fights in 2026 threaten Medicaid, education, and transportation operations.
What makes Commonwealth of Massachusetts unique
- Massachusetts pairs $60.9 billion FY2026 budgeting with statewide capital megaproject execution.
- MassDOT’s $4.5 billion Cape Cod Bridges Program spans 2026 through 2037.
- Mosaic and MA BEST modernize statewide finance on CGI Advantage in 2026.
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Benefits
- Hybrid Work Options
- Wellness Program
- Mental Health Support
Company News
Landlord and tenant - Manufactured housing - Fair market rental rate. Superior Court/Business Litigation Session Where the commonwealth has alleged that the defendant owners of a manufactured housing community violated G.L.c. 93A by offering leases at greater than fair market rental rates in violation of G.L.c. 140, §32P, and 940 CMR §10.03(5), a motion to dismiss the complaint should be denied because there is no legal impediment to the commonwealth enforcing the Manufactured Housing Act's requirement that the defendants charge a fair market rental rate based on an evaluation and consideration of site-specific conditions. "The Commonwealth filed suit against The Boavida Group, LP and others (together Defendants or Boavida) alleging that Boavida purchased Willow Terrace Mobile Home Park (Willow Terrace), a 73-lot manufactured housing community located in Taunton, and shortly thereafter increased monthly rent in violation of the Manufactured Housing Act, G.L. 140, §§32A-32S (the MHA or the Act) and its governing regulations, 940 Code Mass. Regs. (CMR) §10.00, et seq. (the Regulations). On November 18, 2025, I issued a preliminary injunction barring Boavida from charging any Willow Terrace resident rent over $385 per month until January 1, 2028 or entry of judgment, and barring Boavida from commencing any proceeding against a tenant for failing to pay more than $385 per month in rent. "Thereafter, with the assent of the Defendants, the Commonwealth filed a First Amended Complaint (the FAC) asserting a single new count - Count V - which is the subject of the instant Motion to Dismiss (the Motion). After hearing and review, the Motion is denied... "The newly asserted Count V alleges that Defendants violated G.L.c. 93A, §2 by offering leases at greater than fair market rental rates in violation of G.L.c. 140, §32P and 940 CMR §10.03(5)... "Defendants make two arguments: First, that the Commonwealth is not authorized under the Act or Regulations to challenge a park owner's rental amount; and second, that the FAC fails to state a claim that the rents are not fair market rates. Neither argument persuades. "The gravamen of Defendants' first argument is that the [Attorney General's Office (AGO)] may not challenge a park owner's determination of fair market rent by alleging the rate fails to account for specific amenities and conditions at the community. Put elsewise, Defendants argue the AGO is not authorized to enforce the Act's 'fair market rental rate' requirement based on the Commonwealth's 'view of purported park conditions.' Defendants misapprehend the AGO's role in enforcing the Act as well as the applicable regulation governing fair market rental value... "Based on my own evaluation of the Act and Regulations, I find nothing in either that would prohibit the Commonwealth from proceeding with Count V... "I conclude there is no legal impediment to the Commonwealth enforcing the Act's requirement that Defendants charge a fair market rental rate based on an evaluation and consideration of site specific conditions... "For the foregoing reasons, Defendants' Motion to Dismiss Count V of the First Amended Complaint is denied." Commonwealth v. The Boavida Group, LP, et al. (Lawyers Weekly No. 09-093-26) (7 pages) (Squires-Lee, J.) (Suffolk Superior Court) (Civil Action No. 2584CV02493-BLS2) (August 2026).
MassDOT approves $200M for 20 MBTA commuter locomotives. Home " News " People " MassDOT approves $200M for 20 MBTA commuter locomotives. MassDOT approved $200 million to buy 20 hybrid and diesel locomotives for the MBTA commuter rail fleet in Boston under its state capital investment plan. October 10, 2026 12:09 pm | Last Update: October 10, 2026 12:10 pm In Brief: The Massachusetts Department of Transportation approved $200 million within a $600 million state capital package to acquire 20 battery-catenary and diesel-electric locomotives for the MBTA commuter rail network. BOSTON, UNITED STATES - The Massachusetts Department of Transportation board approved a $600 million statewide transport financing package, allocating $200 million directly to modernize the Massachusetts Bay Transportation Authority commuter rail fleet. Authorized under Chapter 90 legislation within the FY 2026-2030 Capital Investment Plan signed by Governor Maura Healey, the funding supports the procurement of 20 cleaner locomotives. The capital investment targets the systematic retirement of the transit agency's oldest active operating units. How is the funding structured? The $200 million allocation represents one-third of a broader $600 million multi-modal infrastructure allocation administered under the state's five-year capital program. Administered via the MBTA Rail Reliability Program, the capital directs funding into two distinct rolling stock categories: 10 new diesel-electric locomotives and 10 battery/catenary hybrid locomotives. The dual-technology split enables emission-free operations under overhead wires and battery power on non-electrified segments, alongside lower-emission diesel power for longer regional routes. Specific delivery schedules and unit contract prices were not disclosed by state officials during the board vote. Ship by Rail Discover more Book Train Trips Compare Couriers Plan Vacations Key funding data. | Parameter | Value | | Fund / Programme Name | MBTA Rail Reliability Program (FY 2026-2030 CIP) | | Total Value | $200 million ($600 million total statewide package) | | Parties Involved | MassDOT, Massachusetts Bay Transportation Authority (MBTA) | | Timeline / Completion | Fiscal Years 2026-2030 | | Country / Corridor | United States / Greater Boston Commuter Rail Network | How does this Compare to similar funding programs? State-backed rolling stock recapitalization programs in the United States increasingly prioritize hybrid fleet transitions over pure diesel replacements to address urban emissions regulations. While peers like Chicago's CTA prioritize corridor infrastructure upgrades such as the Blue Line Forest Park Branch, and Texas agency Trinity Metro allocates capital to double-tracking projects (Source: Fort Worth Report, 2026), MassDOT's capital focuses directly on hybrid traction assets. The investment coincides with expansion across the global rail infrastructure market, which reached USD 101.11 billion in 2025 and is projected to expand to USD 126.54 billion by 2030 at a 4.59% compound annual growth rate (Source: Mordor Intelligence, 2025). Independent verification of the competitive tender schedule for the 20 MBTA locomotives was not available at time of publication. Discover more Ship by Rail Editor's analysis. MassDOT's split procurement structure demonstrates a capital-efficient transition strategy that avoids the high upfront expense of full-corridor electrification. By acquiring battery/catenary locomotives alongside standard diesel-electric traction, the MBTA can capture immediate air quality benefits in dense terminal districts without waiting for overhead wires to be strung across outer branches. This dual-track approach matches wider shifts across the railway systems market, which was valued at USD 31.1 billion in 2025 and is forecast to reach USD 50.0 billion by 2036 (Source: Future Market Insights, 2025). Faq. Q: What equipment will the MBTA acquire with the $200 million allocation? A: The MBTA will purchase 10 modern diesel-electric locomotives and 10 battery/catenary hybrid locomotives under its Rail Reliability Program. These 20 vehicles will replace the oldest, most breakdown-prone locomotives on the Boston regional rail system. Q: When will the 20 new locomotives enter active service? A: Delivery milestones and production schedules have not been officially confirmed by MassDOT. The project falls within the Commonwealth's Capital Investment Plan spanning fiscal years 2026 through 2030. Q: How do battery/catenary locomotives function on the MBTA network? A: Battery/catenary locomotives draw power from overhead wires where infrastructure exists and switch to onboard battery reserves on non-electrified track segments. This configuration eliminates diesel exhaust in urban terminals and reduces overall operating noise along suburban branch lines. Discover more Book Train Trips Plan Vacations Compare Couriers Railway infrastructure, rolling stock and transport technologies specialist focused on global rail industry developments, high-speed rail systems, signaling technologies and freight transportation. Covering railway investments, public transport modernization, rail operations and international mobility projects across Europe, Asia and North America. Ship by Rail
Conway embankments slated for repairs. Shelburne Falls Road erosion exacerbated by 2023 flooding CONWAY - Residents may see repairs to failing embankments along Shelburne Falls Road as the town seeks funding for the long-awaited project. According to Town Administrator Véronique Blanchard and Selectboard Chair Christopher Waldo, erosion, worsened by flooding in 2023, has severely damaged three key embankments supporting Shelburne Falls Road. Waldo described the failing embankments as a "huge issue" in town. "The floods of 2023 really exacerbated the problem," Blanchard said in a phone interview on Tuesday. Blanchard envisions nature-based solutions stabilizing the failing embankments to mitigate future erosion. To fund the project, the town plans to use its $75,000 earmark from the state's fiscal year 2026 supplemental budget that state Sen. Paul Mark secured. Considering the high price tag for the project, Blanchard worked with the Franklin Regional Council of Governments to secure an additional $50,500 through the Massachusetts Department of Transportation's Local Early-stage and Actionable Planning (LEAP) Program, which assists city and town governments with the early designing and planning for projects related to transportation and infrastructure. As part of the LEAP Program, MassDOT recommended the town work with Bowman Consulting Group Ltd. on the design engineering, leading the Selectboard to sign a contract with the company on Monday night. Blanchard stressed that the LEAP Program has made the project possible for a small community like Conway. "I'm absolutely thrilled with MassDOT and how much they've been helping FRCOG," she said after the Selectboard meeting. Down the line, Blanchard hopes to enroll the project in the Transportation Improvement Program (TIP), a multi-year program that helps city and town governments earn federal funding for transportation improvement projects. With designing, planning and funding still to come, the timeline for when work on stabilizing the embankments will begin is uncertain. "It's a long process," Blanchard said. "This is the first step to get us moving on that."
Massachusetts has selected Impruvon's Electronic Medication Administration Record (eMAR) platform as its statewide solution for medication management across healthcare settings. The platform has achieved full compliance with the Commonwealth's Medication Administration Program standards. The state-funded system is now available at no cost to all MAP providers, covering software access, training, and support. The platform was developed through collaboration with the Massachusetts Executive Office of Health and Human Services and constituent agencies including the Department of Public Health, Department of Mental Health, and Department of Developmental Services. Impruvon specialises in medication management technology for intellectual and developmental disabilities, behavioural health, and home and community-based services settings. The company aims to reduce medication errors and administrative burden whilst improving health outcomes.
MassDOT unveils renderings showing new Sagamore Bridge. Massachusetts Department of Transportation unveiled new renderings in July 2026 for the replacement Sagamore Bridge over the Cape Cod Canal. The updated design features wider lanes, expanded shoulders, and dedicated pedestrian and cyclist paths as part of the $2.1 billion Sagamore Bridge project within the $4.5 billion Cape Cod Bridges Program, officials said. The new Sagamore Bridge design will be wider and longer than the existing 91-year-old structure, with two 12-foot travel lanes in each direction and an additional lane on each side to accommodate entering and exiting traffic, effectively creating a third lane for ramps and merging, according to Luisa Paiewonsky, MassDOT's megaproject delivery executive director. The bridge will feature expanded shoulders to improve safety and operations, and its profile will have a reduced incline of approximately 4.5%, down from the current 6% grade, to ease driving conditions and enhance accessibility. MassDOT's July 2026 renderings reveal a barrier-protected, 14-foot-wide multi-use pathway for pedestrians and cyclists, separate from vehicle lanes, allowing two-way non-motorized traffic. The design includes a bench and lookout area near the midpoint of the bridge, facing west toward the sunset over the Cape Cod Canal, as described by Paiewonsky. Lighting on the bridge will be low and subdued to minimize disruption to nearby homes while meeting safety standards, with the capability to illuminate the structure in colors, including purple. Distinct arches will define the new Sagamore Bridge, aligning with the twin-arched design planned for both the Sagamore and Bourne bridges as part of the Cape Cod Bridges Program, officials said. Unlike the existing bridge, which has piers extending into the canal, the replacement's piers will be located on land and designed with a viewing platform at Canal Service Road level, offering public access and new vantage points over the canal. MassDOT plans to construct the main spans off-site and transport them through the canal for installation using cranes, a method similar to that employed for the Iway Bridge over the Providence River in 2009, according to project documents. MassDOT has released flythrough videos of the Recommended Sagamore North and South interchange alternatives, showing reconfigured approach and departure roads intended to improve traffic flow to and from Route 3 and Route 6 near the canal. These visualizations highlight changes to the southbound Sagamore interchange, including added lanes and new ramp configurations. Officials noted that approach and departure road configurations remain subject to refinement as public feedback continues to be collected through meetings and virtual sessions. The Sagamore Bridge replacement is scheduled as the first of the two Cape Cod Canal bridges to be rebuilt, with state approval to proceed expected in fall or winter 2027, according to Paiewonsky and project schedules. The southbound bridge span is planned to "float in" around fall 2031, indicating a major segment's installation via barge transport. Substantial completion of the new bridge is targeted for winter 2034, with demolition of the existing bridge slated for winter 2033. All work, including associated roadway and finishing tasks, is expected to conclude by spring 2037, according to MassDOT's published timeline. The current Sagamore and Bourne bridges, constructed between 1933 and 1935, carry two lanes of traffic in each direction without dedicated shoulders or separated pedestrian facilities comparable to the proposed design, records show. The Cape Cod Bridges Program is a major state megaproject with an estimated total cost of about $4.5 billion to replace both bridges. The Sagamore Bridge replacement alone is estimated at $2.1 billion, according to Paiewonsky. The program is overseen within MassDOT by an executive director of megaproject delivery, reflecting its scale and complexity. Public information efforts for the project include news releases, virtual drives, flythrough videos, and meetings designed to keep residents informed on design developments and scheduling. Earlier concept renderings and design options for both bridges were unveiled publicly, with MassDOT actively seeking input from residents and stakeholders to guide the ongoing design process.